We are German Auto Repair Specialists

Read or Leave Reviews for German Auto Works Inc.

Read what some of our many satisfied customers have to say below. Also, leave your own review here or on Google or Yelp.

Google Reviews
Yelp Reviews
Submit your review

Create your own review

German Auto Works Incorporated
Average rating:  
 106 reviews
 by Yelp Review by Chris R.
City & State: Fulton, MD

Excellent!!! Will always take my Audi A5 there

 by Google Review by Abu R.
Very knowledgeable
City & State: Rockville, MD

Dennis is very knowledgeable and I trust him with my MB. Never had any bad advice and he will quote you for exactly what your vehicle needs.

 by Repair Pal Review by Winafred
Great job at a reasonable rate
City & State: Rockville, MD

It's pretty basic - they do a great job, deal straightforwardly with customers, work with our scheduling issues and all at totally reasonable rates. What's not to love?

 by Repair Pal Review by George
Great service and communication
City & State: Rockville, MD

Great service. Great communication. Competent mechanics. Very satisfied. Will return and refer friends and family.

 by Repair Pal Review by Luke
Fantastic service
City & State: Rockville, MD

Fantastic service

 by Repair Pal Review by Felix
Great service!
City & State: Rockville, MD

Great service!

 by Google Review by David H.
Very pleased with the service
City & State: Rockville, MD

I took my 3 series in to get a brake light fixed. Without having made an appointment they got everything done very quickly and for a great price. I'm very pleased with the service and I'll definitely be coming back in the future. Highly recommend!

 by Google Review by Jon S.
Their knowledge is truly a step above the rest
City & State: Rockville, MD

I have been using German Autoworks for my BMW's(650i and M6 v10) for over 12 years. I came across them when I moved to DC from South Carolina. A Good mechanic is hard to find especially when you move to a new city. It is like finding a new Barber. I consider myself lucky to have found German Autoworks because they are a needle in a haystack. The service is excellent! The knowledge is excellent! Dennis, the owner, is excellent and the turnaround time is very fast! I cannot say enough about the fairness and value I receive when compared to the stealership and other so called 'German auto mechanics.' Their knowledge is truly a step above the rest when it comes to German Automotive. Try them and you will see why they have such a solid reputation. One of the reasons why I will not purchase another another make of vehicle is because I am afraid that I will not find another mechanic like Dennis. Although I feel that they could probably fix it too!

 by Repair Pal Review by Grace
City & State: Rockville, MD


 by Google Review by Patrick L.
I definitely recommend German Auto Works
City & State: Rockville, MD

I brought my Audi A4 here for brake service and was very happy with the price and how quickly I got the car back. A few weeks later my head gasket blew and they spent some time trying to diagnose and purchased some parts. But it didn't make sense to fix the vehicle.

I am in a position now where I have to purchase a new car, but they did spend some hours working on the Audi A4 and of course the parts they ordered. Dennis (the owner) was super nice about it and we came to an agreement so that he could recoup some of the costs expended and I wasn't out too much for a vehicle that I was going to have to junk anyway.

Just want to say, I think Dennis is a super fair mechanic and really worked with me on a tough situation. I definitely recommend German Auto Works and will bring my future vehicle here for service again.

 by Carfax Review by 2012 BMW 5281 Owner
Best service
City & State: Rockville, MD

Best service and guarantees their work

 by Google Review by Marc B.
I will use them again for sure
City & State: Silver Spring, MD

Brought my 2014 Audi Q7 Diesel in for a glow plug issue. They fixed that issue plus they came across another issue that needed to be addressed. When I came in to get my vehicle, the mechanic that did the work showed me the old parts plus photos of what the worn out part looked like while it was still attached to my vehicle. Doesn't get any better than that, plus a very reasonable/fair charge for both repairs. I will use them again for sure.

 by Carfax Review by 2011 BMW 335XI Owner
Excellent service
City & State: Rockville, MD

Excellent service and quick turnaround!

 by Yelp Review by Michael H.
I trust all of my euro cars with them
City & State: Rockville, MD

Dennis and company are thorough and fair, and their estimates have always been right in the ballpark of the final number, with some surprise low bills as well. I trust all of my euro cars with them!

 by Google Review by Paul A.
Nice and efficient
City & State: Rockville, MD

The team at German Autoworks was nice, efficient and prices are very fair.

 by John Scott
Excellent Service!!!
City & State: Silver Spring, Md

Awesome shop!! Dennis and the staff are great and I will continue to always service my vehicles at GAW Inc from here on out. Have no doubts or concerns at GAW Inc., just see Dennis the owner and he'll definitely take care of you and your vehicle needs. ****5 STARS***

 by Yelp Review by Devon W.
Truly grateful for his honest integrity
City & State: San Francisco, CA

Denis got me rolling very quickly when I was stranded and had tried other shops for several days! He knew what the problem was right off, also he gave my old Benz a work up to finish my trip safely. He was very forthright and gave me a detailed bill stating all the particulars. And he is using very good covid protocols. Much appreciated! The guy knows his Mercedes Benz models and I am truly grateful for his honest integrity.

 by Google Review by David A.
Great work
City & State: Rockville, MD

Dennis and his team did great work on my Cayman S. Came in at half the cost of dealer estimates. Took a practical approach to a repair that didn't break the bank.

 by Repair Pal Review by Alyce
Wonderful job and my car is running smoothly
City & State: Rockville, MD

Googled for a car repair shop for European cars and when I called, Mike picked up and gave me an appointment. I took my car there and boy was I happy about the advice and all the repairs he did apart from saving me a lot of money from previous quotes. He did a wonderful job and my car is running smoothly. He is my mechanic from now on. Very good job Mike.

 by David A Taylor
Exemplary Work
City & State: Jamaica New York

My 2011 BMW X5M was having some issues. Dennis and his team got my girl going in a week's time at what I consider a reasonable price for parts and Labor. Don't mistake what I say here as it wasn't a give away, however, considering what it would have cost me at BMW to get the same quality work, I feel really blessed to have found such a quality place with really knowledgeable personnel. Thank you Dennis...

 by Carfax Review by 2008 BMW X5 3.0I Owner
Excellent service
City & State: Rockville, MD

Excellent service and expertise provided by the men at German Auto Works.

 by Repair Pal Review by Silvia
Exceptional work
City & State: Rockville, MD

Exceptional work. Very high level of knowledge. Super clean and neat.

 by Google Review by Bill J.
Above and beyond
City & State: Gaithersburg, MD

I can not say thank you enough, great service, very friendly, goes above and beyond

 by Repair Pal Review by Karen
Would highly recommend
City & State: Potomac, MD

The technicians there are very friendly and helpful. Very clean facility, would highly recommend and would return here.

 by Repair Pal Review by Nicholas
5 stars
City & State: Bethesda, MD

Knowledgeable, friendly and fair!

 by Yelp Review by Ryan F.
Gem for car service
City & State: Rockville, MD

Shhhh, don't tell anyone about this gem for car service. How is it they do amazing work at realistic prices AND are nice!

 by Carfax Review by Andrew K.
Good service
City & State: Rockville, MD

Good service nice people get done in timely manner

 by Google Review by Liz W.
Trustworthy beyond compare
City & State: Silver Spring, MD

This is the place to go. Trustworthy beyond compare. I have been going here for as long as I can remember and refer everyone I know. The work they do is spectacular and being able to totally trust them makes them worthy of more than 5 stars!!

 by Yelp Review by Arthur W.
Let these guys do the work
City & State: Rockville, MD

Hey Dennis and crew,

Sorry it took me this long to write a review. I like Dennis because he is very direct with you and he lets you know he is in business which means he has to make money. I completely understand. My Audi A8 and my son's Audi A4 have been serviced/repaired by him and I was satisfied. We negotiated on some prices or at least options on how I can arrive at a price that was good for both of us. Of course some prices are just the price when you are driving an Audi. He has given me a car to drive when my car was going to be kept longer than expected. Let these guys do the work and just realize that you are driving a German car that can't be repaired in a cheap way.

 by Google Review by Abtin Y.
My beamer is like brand new
City & State: Rockville, MD

Wow ! I saved 2 grand over what the dealer was going to charge me. plus I got a complementary state of the art carwash. Thanks Dennis and his pit crew my beamer is like brand new !

 by Carfax Review
Best BMW service in the DC Metro area
City & State: Rockville, MD

Dennis and his mechanics are the best BMW service in the DC Metro area. Honest and reliable , Ive been using German Auto Works for 20 years

 by Repair Pal Review by Larry
Very professional
City & State: Colesville, MD

Roumen diagnosed the problem I took my car in for and offered repair options. I choose the recommended fix and was happy with the outcome. German Auto Repair is a very professional shop and I will be taking my car their for any future repairs.

 by Google Review by Ella T.
5 stars
City & State: Rockville, MD

Honest, competent, responsive and fairly priced.

 by Carfax Review
Always pleased
City & State: Gaithersburg, MD

I am always pleased with the quality of service Dennis provides.

 by Google Review by Benjamin S.
honest, up front, and professional
City & State: Olney, MD

This shop should have a 5 star rating. I have been brining my '09 Audi A4 Quattro here for the past 3 years. Dennis and his team are always honest, up front, and professional. Unlike the dealership, where you will pay 4x what Dennis and his team contract, you will be given options based on availability, safety, and reality. The prices for labor are 100% fair and competitive. (The dealership wanted to charge more than my car is technically worth for simple milage servicing....this was not the case at German Auto Works.)

If you are going to be taking a long road trip, I suggest you stopped into the shop and ask Dennis to prime your vehicle for that voyage. He will ensure that you are aware of anything that may be unsafe or that could give you grief on the trip.

 by Carfax Review
Great service and price
City & State: Rockville, MD

Great service and price. Very knowledgeable with German cars.

 by Repair Pal Review by Jack
Knowledgeable and friendly staff
City & State: Rockville, MD

Friendly staff. Knowledgeable. The car was ready when they said it would be ready.

 by Google Review by Christopher H.
I will be back
City & State: Darnestown, MD

I finally found the master Mercedes specialist
Dennis is the man he knows more about the
Car than the dealership he’s reasonable
With prices you could save a lot of money going
To this shop there good and kind with your vehicle
I will be back.

 by Repair Pal Review by Michael
5 Stars
City & State: Rockville, MD

Their passion for automobiles is evident in everything they do

 by Google Review by Lou D.
great mechanics that you can trust
City & State: Germantown, MD

So happy someone referred us to German Auto Works, finally great mechanics that you can trust. And they don't just fix German vehicles, I bring my 2 Toyota's to him also.

 by Yelp Review by Mike H.
Friendly and knows BMW's
City & State: Rockville, MD

Dennis is great he's friendly and knows BMWs. He diagnosed my 2012 BMW 550XI within 48hrs. He and his team replaced my Alternator and had my car back to me on the 3rd day. I've went to other repair shops in the area who told me I needed everything but the kitchen sink to fix my car but it was just the alternator that needed to be replaced. I appreciate Dennis's honesty and will do future business whenever Shirley needs another checkup.

 by Google Review by Chelsea M.
very satisfied, loyal customer
City & State: Gaithersburg, MD

Dennis, the owner and resident expert in all things German automobiles, is a superstar. His pricing, service, and attention to detail are excellent. I’m now a very satisfied, loyal customer and I will bring my Mini Cooper to German Auto Works for regular service and nowhere else. You don’t find auto mechanics quite like this...especially for expensive foreign cars!

 by Bert S.
Great service!
City & State: Rockville, MD

I have used German Auto Works for a number of years as we keep our cars for 10+ years. Dennis and his team have kept our cars well maintained and safe to operate even when they have high mileage. Always an honest assessment, high quality of services and they stand behind the work.

 by Repair Pal Review by Charlotte
Pleasant, patient and professional
City & State: Rockville, MD

Mr. Romaun was very efficient in responding to all my questions. He was very pleasant, patient and professional. I have only had my car back from German Auto Repair for 5 days and so far I am pleased with the way it's performing. I'm hoping my car won't need any service anytime soon, but if it does, I will surely be contacting Mr. Romaun.

 by Repair Pal Review by Darren
Knowledgeable staff
City & State: Rockville, MD

Staff was very knowledgeable and explained in detail what repairs were needed.

 by Carfax Review
Solid work and expert mechanics
City & State: Gaithersburg, MD

Solid work and expert mechanics get you back on the road quickly

 by Google Review by Jacqui M.
Best mechanic for BMW cars in the DMV
City & State: Rockvile, MD

Dennis is a rock star! He knows BMW cars and is able to work with the older models. I'm extremely happy with his professionalism and his knowledge of cars. Was able to work on my '86 745i BMW door locks after another mechanic couldn't even put parts back together. Best mechanic for BMW cars in the DMV area!!! Highly recommend!

 by Carfax Review
Top notch professionals
City & State: Rockville, MD

Dennis and his crew are top notch professionals, and true car enthusiasts who enjoy and take pride in what they do. I've used their services for over three years now for Audi, BMW, and Mercedes. They are excellent. When my Panamera if out of it's factory warranty I will be taking it to them for maintenance and repairs. I can't rate the quality of their work highly enough.

 by Consumers Checkbook Review
Competant and honest
City & State: Rockville, MD

Competant, honest. Been using them for years for my now-30 yr old BMW 325i.

 by Carfax Review
Expert care
City & State: Rockville, MD

Expert care quick turnaround. Love these guys

 by Google Review by Paul P.
Amazing Job
City & State: Rockville, MD

Had some tough issues with my X5 and needed a BMW expert. Dennis (owner) knew exactly what needed to be done and was able to get me in the next day. Dennis and his team did an amazing job and his pricing was very fair. I will recommend all my friends and family

 by Consumers Checkbook Review
Would recommend any day
City & State: Rockville, MD

Dennis Burke knows BMWs. He doesn’t try to find minor or non issues to make extra money, and addresses real issues. Obviously costs to service German cars are more than Japanese but I think you get good value here. I would recommend this auto service place any day.

 by Repair Pal Review by Robert
The best shop I've ever experienced
City & State: Potomac, MD

HONESTY, EXPERTISE, RELIABILITY: The best shop I've ever experienced in my fifty years of owning Mercedes Benz cars. I own seven and an '82 VW Vanagon camper. given a written quote totaling $6,000 from a MB dealership for 'essential repairs' to my '98 SL600, 51kmiles, I purchased parts to complete the 'essential repairs' and took the parts to GAR. When I returned to collect the car, Roumen had the box of many of the parts and told me to 'take them and get your money back; cleaning contacts, adjustments, and computer resets were most of what I had to do. You don't drive your car enough!' The 12 cylinder classic ($132K new) rode and drove like new for a third of the dealer cost. HONESTY!!! Give your car to GAR and RELAX!

 by Google Review by Cren J.
Prices were fair
City & State: Gaithersburg, MD

Took my vehicle for a normal service. Owner and staff were courteous, did a great job and the prices were fair. They also offered a ride to my needed destination and loaner car.

 by Carfax Review
Excellent work at a fair price
City & State: Rockville, MD

German Autoworks always performs excellent work at a fair price

 by Google Review by Coach Jackson
Excellent job
City & State: Rockville, MD

Dennis and crew are great! They have worked on my 335i BMW and my wife's Kia Truck. They also, assisted me in getting my 2015 Camaro LT MD inspected. These guys are great and do an excellent job and are very professional and helpful.

 by Carfax Review
Service was great
City & State: Rockville, MD

Service was great, oil change, and service A

 by Google Review by Rada Machin
Thorough Service at a Great Price
City & State: Rockville, Maryland

Dennis and David are excellent. We appreciate their help and expertise. They provided us thorough service at a great price!

 by Repair Pal Review by Daniela
Polite and responsive
City & State: Rockville, MD

Staff is very polite, responsive and gives good details about the work done and what needs my attention. I would definitely go back again next time. I recommend this place.

 by Repair Pal Review by Kelly
Knowledgeable, honest and quick
City & State: Rockville, MD

The owner is knowledgeable, honest, and quick with the work. Reasonable prices, too! I am so happy I found them! Will now only take my car to German Auto Repair for small and large repair and maintenance.

 by Repair Pal Review by Ray
Very happy to have found this shop
City & State: Rockville, MD

Roman and Boris were both very pleasant to work with, repairs were thoroughly explained and there was zero pressure in having any additional work done. Very happy to have found this shop.

 by Repair Pal Review by Jim
Friendly, helpful and knowledgeable
City & State: Gaithersburg, MD

Friendly helpful knowledgeable and kept me in the loop

 by Repair Pal Review by Merrill
Highly recommend this shop
City & State: Rockville, MD

Rouman is simply phenomenal. He identified the problem with my seat sensor and fixed it while the dealership wanted to replace my seat for thousands of dollars. I highly recommend his shop.

 by Yelp Review by David S.
Don't take your BMW, Mercedes, or Porsche anywhere else
City & State: Rockville, MD

My vehicle had drive train error malfunction amongst other faults showing. Front brakes and rotor replacement warning also showing. Rockville BMW estimate:$12,500.
Not only did GAW fix all faults with full tune-up an front brakes, they did it at a fraction of the cost, provided me a loaner, and told me I didn't need 50% of what Rockville BMW told me I needed. Most importantly the car now drives like its brand new and feels like I just got in the vehicle the first time. Dint take your BMW, Mercedes, Porsche anywhere else. Thanks again Dennis and crew.

 by Repair Pal Review by John
Took great care
City & State: Rockville, MD

Took great care to find the right parts and do the work correctly on my older VW.

 by Repair Pal Review by Richard
Knowledgeable and experienced
City & State: Gaithersburg, MD

Mike is knowledgeable and experienced, he has the right tool and right skills to repair BMW

 by Repair Pal Review by Bandon
City & State: Gaithersburg, MD

This repair shop did an excellent in servicing my BMW 528 sedan. They fixed and resolved my fluid leak issue at the lowest cost. Thank you so much!

 by Repair Pal Review by Stacy
Honest and straighforward
City & State: Rockville, MD

I have 10 cars all luxury. I always have cars in a shop. I don't like to go to dealers after the warranty is finished. I do my homework with alternative shops The men at this business are honest and straightforward. It s a breathe of fresh air.

 by Repair Pal Review by Deepak
Honest and detailed
City & State: Silver Spring, MD

Excellent. I liked honest, detailed and open estimate approach. Good and timely repair. They even took the car for emission test during repair period for me.

 by Repair Pal Review by Bartolomew
Excellent experience
City & State: Rockville, MD

We had an excellent experience at German Auto Repair. We brought our barely running VW Eurovan in and they figured out what was wrong with it, communicated clearly with us and fixed it promptly all for a very reasonable price. It is running better than ever.

 by Repair Pal Review by Mohammad
Awesome experience
City & State: Olney, MD

Awesome Experience. They got my car repaired the very same day and in an overall fair price.

 by Repair Pal Review by George
Professional, easy to work with and reasonable price
City & State: Rockville, MD

Professional service for my 2006 Mercedes E320 CDI. This shop knows Mercedes. Easy to work with. Reasonable price.

 by Repair Pal Review by Rumen
Excellent quality work
City & State: Gaithersburg, MD

The work done by German Auto Repair has always been of excellent quality. The one-year warranty on anything they do is reassuring and the rides to and from Rockville Metro are appreciated. I highly recommend their service.

 by Repair Pal Review by Dimitri
Honest and knowledgeable
City & State: Rockville, MD

Roman is the best mechanic I have ever used. I have six cars and trust him with all of them. Roman is extremely honest and equally knowledgeable. He is the most knowledgeable mechanic I have ever had.

 by Repair Pal Review by Jude
Knowledgeable, honest and dependable
City & State: Rockville, MD

These guys are very knowledgeable about cars, honest and dependable.

 by Repair Pal Review by Chris
Highly recommend
City & State: Rockville, MD

Michael has worked on several of my BMW's over the past eight years and always provided honest, expert service. There are less (and certainly more) expensive independent mechanics specializing in BMWs, but Michael is trustworthy, conscientious, and knows his stuff - highly recommended!

 by Repair Pal Review by David
Honest and experienced
City & State: Olney, MD

Very honest and experienced in identifying and making needed repairs.

 by Repair Pal Review by Anthony
Good work, fair pricing
City & State: Rockville, MD

Mike inspected my car thoroughly, noticing issues with my vehicle that my previous mechanic overlooked! Michael does good work and his pricing is fair!

 by Repair Pal Review by Stefen
Professional and honest
City & State: Colesville, MD

Owner is professional and honest.

 by Repair Pal Review by Tom
Honest and explained needed repairs in detail
City & State: Rockville, MD

Shop owner is willing to explain needed repairs in detail. Seems honest in assessments and give options for repairs.

 by Carfax Review
Reasonable prices
City & State: Rockville, MD

Reasonable prices for luxury vehicles.

 by Carfax Review
Excellent Service
City & State: Rockville, MD

Excellent service and staff you can depend on.

 by Repair Pal Review by Steve
Thoroughly satisfied
City & State: Rockville, MD

Roumen knows his cars and he is great at recommending what maintenance should be done and what preventative maintenance needs done. I am thoroughly satisfied with what he does with the car.

 by Repair Pal Review by Harry
Honest and reliable
City & State: Gaithersburg, MD

He has been an honest, capable and good tech and discussed everything with me and showed me everything I needed to know. He is very reliable and I'm very comfortable there.

 by Google Review by Hans Hsu
Great place to get your German car serviced
City & State: Rockville, MD

Great place to get your German car serviced. Dennis and Dave run this place and they have many loyal customers. They stand by their work. I once had to come back because the repair didn't stick, and they fixed it, no charge and no attitude. They do bmw, porsche, audi, vw and I even saw a Toyota here once. If you need body shop or upholster work, they can also refer you to a shop that can do the work.

 by Google Review by Nathaniel Harpe
I have been going to German Auto Works for 15+ years
City & State: Rockville, Maryland

I have been going to German Auto Works for 15+ years. The owner knows his way round a Bimmer. Great work, service, and prices.

 by Consumers Checkbook Review
Excellent reliable service
City & State: Rockville, MD

Excellent reliable service; reasonable prices

 by Yelp Review by Yohannes M.
Very trustworthy and knowledgeable
City & State: Potomac, MD

I have brought all my cars to Dennis for any repair for the past almost 12 years. He is very trustworthy and knowledgeable about cars. Gives you options and tells you what must be fixed right away and things that can wait. Very honest mechanic and reasonably priced. I recommend him highly.

 by Google Review by Gary Gerstenfield
Porsche Scheduled Maintenance
City & State: Rockville, MD

I am very satisfied with the quality of the work, service and attention to detail I received at German Auto Works.

I own a 2013 Porsche which required its 40k service. The total bill was less than half the cost of the dealer. The work was completed very quickly. My car was washed and detailed. In addition to the service, a small nail was removed and the tire patched (a problem I was unaware of). The car looks great and runs perfectly.

Everyone was very nice and professional. I am very glad I took my Porsche to this shop!

 by Angie's List Review
Very satisfied
City & State: Rockville, MD

I was very satisfied with the service and professionalism of the owners. The recommended repair work consistent with the advanced age of the car and no more. If you want to avoid potentially unnecessary repairs by a dealership and get thoroughly competent work done on you vehicle at a fair price, I highly recommend German Auto Works. I won't go anywhere else from now on.

 by Google Review by Bryan Atkins
These guys are the best!
City & State: Rockville, Maryland

These guys are the best! I've taken 3 cars to them over the years and have always been impressed by the level of customer service and quality of workmanship.

 by Google Review by Hal U.
Highly recommended. Great honest guys.
City & State: Montgomery County MD

I recently had my 2006 BMW M5 towed there after getting the red cog of death. The dealer wanted $3k to change the smg pump and it was out of stock for 3+ weeks. Dennis was able to source and install a new smg pump at a fraction of the cost. Dealers often use scare tactics that small shops cant handle the electronics. Don't believe the hype. Highly recommended. Great honest guys.

 by Google Review by maharajask
Reasonable and quick service!
City & State: Rockville, MD

Reasonable and quick service!

 by Facebook Review by Joe P.
Strongly recommend
City & State: Rockville, MD

Dennis and Dave took very good care of "Baby" my 2005 E60 545i Sport SMG. Their prices were fair and knowledge impressive. I strongly recommend them to my BMWCCA fellow members in the Maryland area. Good job guys. See you next time.

 by Google Review
Loyal customer for 15 years and counting!
City & State: Rockville, MD

Loyal customer for 15 years and counting!

 by Yelp Review by Hal U.
Highly recommended
City & State: West Friendship, MD

I brought my M5 there after getting the red cog of death (transmission failure). The dealer wanted several k to change the smg pump and it was out of stock for 3+ weeks. Dennis was able to quickly source and install a new smg pump at a fraction of the cost. Dealers often use scare tactics that small indy shops cant handle the electronics. Don't fall for that tactic. Highly recommended. Great honest guys.

 by Consumers Checkbook Review
Honest, pleasant and informative
City & State: Gaithersburg, MD

My 1997 BMW and 2010 Acura have presented German Auto Works with a few complex problems requiring painstaking diagnosis and headache-bearing repair. They've stuck with the problems to the end, stood behind their work, and are honest, pleasant and informative throughout. I've been very pleased with German Auto Works and have recommended them to friends.

 by Yelp Review by Dwayne T.
Excellent customer service
City & State: Pennsauken Township, NJ

German Auto work provides excellent customer service from the initial call to the completion of service! You will feel assured that your vehicle is in the right hands. They are definitely a business which understands their reputation relies on good service!

 by Yelp Review by Marc K.
Happy with the customer service, timing, and length of repair
City & State: Silver Spring, MD

I was a little skeptical about contacting a non-dealership repair facility. From the get go Dennis and David put me at ease. They were knowledgable about the fault code I was receiving and provided me with a quote that was over 25% lower than the dealer.

They were able to answer all my questions regarding the repair and timing. They also provided me with a loaner vehicle.

They answered my questions while the work was being completed and provided me with updates for parts.

They even showed me the old parts and explained to me why the issue happened in the first place.

I was happy with the customer service, timing and length of repair. I felt comfortable with their word that they would repair my vehicle, all I did was drop my car and keys off and picked up the loaner. No paperwork whatsoever.

Thank you German Auto Works.

 by Consumers Checkbook Review
Only does the work you really need
City & State: Potomac, MD

The best reason to take your Mercedes or BMW to German Auto Works is the owner, Dennis Burke. He only does the work you really need, unlike the area MB dealer who does all the work they can find.

Page 1 of 2: